Ramset RAM 2000 Series Review: Quiet, Heavy-Duty Door Operators for High-Traffic Facilities
The Ramset RAM 2000 series is a line of commercial and industrial overhead door operators built around continuous-duty motors that are designed to run all day, every day. Operation is whisper-quiet thanks to a heavy-duty worm gear that stays constantly bathed in oil, keeping the drive smooth and lubricated for years of use. Each unit is built to last in tough environments, with a corrosion-resistant gold-and-zinc-plated finish and a high-impact charcoal gray polyethylene cover that shrugs off bumps, scratches, and weather.
The RAM 2000 Product Lineup
The RAM 2000 family includes four models, each built for a different duty level and set of safety requirements.
| Model | Motor | Max Door Size | Notable Feature |
|---|---|---|---|
| RAM-2000 (AC) | 1/2 HP, 220 VAC (4.5 amp) | 450 lbs, 20 ft | Pull-down power failure release; optional battery backup |
| 800-98-18 (DC Brushless) | 24VDC brushless (13 amps) | 800 lbs, 25 ft | Intelligate Control Board, mechanical limit switches |
| 800-97-18 (AC + Photo Eye) | 220 VAC AC | 450 lbs, 20 ft | Includes pair of photo eyes |
| 800-99-18 (DC + Photo Eye) | 24VDC brushless (13 amps) | 800 lbs, 25 ft | Photo eyes, battery backup (2) 7Ah 12VDC batteries, EP Learn Mode |
Key Features by Category
| Category | Explanation |
|---|---|
| Drive System | Heavy-duty worm gear, oil-bathed for smooth, whisper-quiet operation |
| Durability | Gold/zinc-plated finish inhibits corrosion; high-impact polyethylene cover |
| Power Resilience | Battery backup options; RAM-2000 AC opens the door automatically if power fails |
| Manual Release | Pull-down release (AC) or emergency foot pedal release (DC) |
| Smart Control | Intelligent Control Board: EP Learn Mode, adjustable close delay, one-pass closure, smart-home relay compatibility |
Performance & Safety Specs
- Opening speed: 90-degrees in 14 seconds; the DC photo-eye model opens at 12" per second
- Operating temperature range: -10°F to 160°F
- ETL Listed/UL 325 compliant; UL Classes II, III, IV on base models, and Class I-IV on the 800-99-18
Warning: Do not install unless you are a trained, experienced door technician.
Installation Considerations
Installation should be performed only by a trained, experienced door technician, since these operators are commercial-grade equipment with serious safety and compliance requirements. Plan your accessory pairings ahead of time: photo eyes (included on the 800-97-18 and 800-99-18), battery backup systems, and 10' rails (available in left and right configurations). Replacement parts are readily available if service is ever needed, including motors, chains, gears, belts, and hardware.
| Site Type | Why it Fits |
|---|---|
| Garages/Commercial facilities | Whisper-quiet operation, continuous duty |
| Shipping facilities | High-traffic performance, 800 lb / 25 ft capacity on DC models |
| Government/Military facilities | UL 325 compliance, battery backup for power outages |
Frequently Asked Questions
What's the difference between the AC and DC brushless RAM 2000 models?
The AC models (RAM-2000 and 800-97-18) run on 220 VAC power and handle doors up to 450 lbs and 20 ft. The DC brushless models (800-98-18 and 800-99-18) run on 24VDC, support heavier doors up to 800 lbs and 25 ft, and offer battery backup and the Intelligate Control Board with EP Learn Mode.
Which model should I choose if I need photo eyes included?
Choose the 800-97-18 if you're running a standard 450 lb AC application, or the 800-99-18 if you need the heavier 800 lb capacity along with photo eyes and battery backup.
How does the RAM 2000 handle power outages?
The AC model opens the door automatically if power fails, while DC models offer battery backup; the 800-99-18 includes two 7Ah 12VDC batteries. Both types also include a manual release: a pull-down release on AC models and an emergency foot pedal on DC models.
What warranty comes with the RAM 2000?
The RAM 2000 line is backed by a 10-year residential warranty, a 7-year commercial warranty, and a 3-year warranty on control boards.
Can I use this on a residential garage door?
Yes, the RAM 2000 is covered by a residential warranty, so it can be used on residential doors, but it's built to commercial-grade standards, so a trained door technician must still handle installation.
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